FAQ

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What is the difference between the Fan version and the Player version of the jerseys?

Fan Version : Designed for fans looking for comfort and durability, it is generally made of a thicker material, is less tight fitting and is perfect for everyday use.

Player Version : This is an exact replica of the jerseys worn by players on the field. It has a tighter fit, lightweight materials and advanced breathability technologies to improve performance during physical activity.

Do you offer international shipping?

Yes, at La Casa del Fútbol we offer free shipping anywhere in the world.

How long does it take for shipments to arrive?

Delivery time is usually between 10-20 business days , depending on the customer's location and the efficiency of the local postal service.

Can I track my order?

Yes, we will send you a tracking number as soon as your order is dispatched so you can follow the status of your shipment.

Is it safe to buy from La Casa del Fútbol?

Yes, absolutely! At La Casa del Fútbol, we guarantee the security of your data and transactions. We use encryption technologies and secure payment platforms such as PayPal and credit/debit cards to protect your information at all times. In addition, we comply with international e-commerce security regulations.

What payment methods do you accept?

We accept credit/debit cards (Visa, MasterCard, etc.), PayPal, and other secure payment methods to ensure a safe and convenient shopping experience.

Can I return or exchange a t-shirt?

Yes, we accept returns and exchanges within 14 days of receiving the order, provided that the item is in its original condition, unworn and unwashed. Return costs are the customer's responsibility. Discounted items are also not subject to returns.

Do the shirts come with sponsors and patches?

Yes, our jerseys include all sponsors and patches can be added according to the team's original design.

How do I know what size I should order?

For each product you will find a size guide that will help you select the right size according to your measurements. If you have any questions, please do not hesitate to contact us.

Do you offer customization on t-shirts?

Yes! You can add your favorite player's name and number or your own name and number to most of our jerseys. Personalization may take a few additional days.

What do I do if I receive a defective or incorrect product?

If you receive a defective or incorrect item, please contact us immediately so we can resolve the issue and send you a replacement at no cost.

Do you offer discounts or promotions?

We frequently launch special discounts and promotions . Subscribe to our newsletter or follow us on social media to stay up to date with the latest offers.

What should I do if I don't receive my order?

If you do not receive your order within the estimated delivery time (10-20 business days), please contact us to investigate the status of the shipment and resolve the problem as soon as possible.

Can I cancel or modify my order once it has been placed?

Once an order has been confirmed, changes or cancellations are only possible before the order has been shipped. After that time, it will have already been processed for shipping and cannot be cancelled or modified.

How can I contact customer service?

You can contact us via our email [info@lacasadelfutboltienda.com] or through the Contact section on our website. We will be happy to assist you with any questions or queries.